Academic Reading Test 3 Part 3 Welcome to your Academic Reading Test 3 Part 3 Questions 27-31Look at the following statements (Questions 27-31) and the list of researchers below. Match each statement with the correct researcher, A—F.NB You may use any letter more than once.List of ResearchersA PfefferB LucasC Maroudas et al.D Ng and SorensenE Enz and SiguawF Deery27 Hotel managers need to know what would encourage good staff to remain. A B C D E F None 28 The actions of managers may make staff feel they shouldn't move to a different employer. A B C D E F None 29 Little is done in the hospitality industry to help workers improve their skills. A B C D E F None 30 Staff are less likely to change jobs if cooperation is encouraged. A B C D E F None 31 Dissatisfaction with pay is not the only reason why hospitality workers change jobs. A B C D E F None Questions 32-35Do the following statements agree with the claims of the writer in Reading Passage? YES if the statement agrees with the claims of the writerNO if the statement contradicts the claims of the writerNOT GIVEN if it is impossible to say what the writer thinks about this32 One reason for high staff turnover in the hospitality industry is poor morale. YES NO NOT GIVEN None 33 Research has shown that staff have a tendency to dislike their workplace. YES NO NOT GIVEN None 34 An improvement in working conditions and job security makes staff satisfied with their jobs. YES NO NOT GIVEN None 35 Staff should be allowed to choose when they take breaks during the working day. YES NO NOT GIVEN None Questions 36-40Choose ONE WORD ONLY from the passage for each answer. Fun at work Tews, Michel and Stafford carried out research on staff in an American chain of 36 . They discovered that activities designed for staff to have fun improved their 37 , and that management involvement led to lower staff 38 . They also found that the activities needed to fit with both the company's 39and the 40 of the staff. A balance was required between a degree of freedom and maintaining work standards. Time's up